Put yourself into the shoes of the owner of a funeral business.
Take this opportunity to create your own list of standards that are of importance to the running of the funeral home. To start with, what are the basic standards you would expect? When you have identified the basic standards, start to add more detail to your list.
If you own your own funeral business, carry out the same requirements as above.
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NAFD Guidance:
- The student should apply logic and consider what business activities are required to run and manage a funeral
business. - They should then identify standards of best practice for each of these activities – what does good look like?
- They should ensure that consideration is given to people – processes – procedures.
- Consider and identifies risks, consider expectations of clients, reputational aspects, best care of the deceased,
people employed and community involvement.
David B – Command Words: CREATE, LIST, WHAT BASIC STANDARDS, ADD DETAIL.
Think about the different functions we perform, look at the different spaces in the business and list what you expect in those spaces. Consider how we should communicate with clients, each other, the community, other professionals. Decide what best practice looks like.
Within your answer consider the impacts on Yourself, Colleagues, Your Business, The Community.
Word Count: 750 Words