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Why this privacy statement?

The National Association of Funeral Directors (NAFD) takes your privacy seriously and will treat your personal information with care and confidentiality in line with General Data Protection Regulation. Any personal information that you provide us will not be shared with third parties without your permission, unless we are legally required to do so.

We process your personal data for the benefit of our education service provision. We attach great importance to your privacy and we will therefore treat these personal details confidentially and carefully. Personal data is processed in accordance with the legal provisions such as the Data Protection Act and, from 25 May 2018, the General Data Protection Regulation (also known as GDPR). We would like to further inform you about this in this privacy statement.

This policy (together with our Website Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

What information do we collect about you?

In order for us to provide you with the requisite Education and CPD membership services we need to collect personal data from you.  This includes, but is not limited to, your name, address, email address, telephone number, credit / debit card information.  The NAFD are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.

How will we use this information?

The NAFD will use your personal data to provide you with services you have requested from us when we collected the information from you to process your training / qualification registration, including to register you as a new student, to process and deliver your registration and to manage payments and fees. We will also inform you of important Education events and dates, publishing your Qualification in Funeral Director Monthly and to provide you with customer service (such as responding to questions, concerns and feedback provided by you on your registration and contacting you via email, telephone or post for this purpose). We will also notify you of material changes to our terms or this Privacy Policy.

What will we disclose to third parties?

We may pass your personal data on to third-party service providers contracted to the NAFD in the course of dealing with you, including Awarding and Accreditation bodies in relation to your training/ qualification registration and approved NAFD tutors.  Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on behalf of the NAFD.  When they no longer need your data to fulfil this service, they will dispose of the details in line with the NAFD’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

Can I find out the personal data that the organisation holds about me?

The NAFD at your request, can confirm what information we hold about you and how it is processed.

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