If the deceased person has passed away at a nursing/care /residential home or hospice, in addition to the essential information on the first call sheet, the funeral director may also obtain the following:
- Is the family of the deceased still present?
- Is the family ready for the deceased person to be moved to the funeral home?
- Is the time suitable for the home (bear in mind meal times)?
- Is the deceased person lying in a shared room? If so, can the other resident be moved to a different room or can the deceased person be screened from the other resident.
- What is the most convenient way to undertake the removal e.g. which entrance/exit is preferable?
- Does the nursing/care/residential home / hospice have a preference for the type of equipment or vehicle to be used
- Has the doctor or a person qualified to confirm death attended (if appropriate)?
The majority of deaths occur in hospitals, hospices or in nursing homes.
If the death occurs at night, then the deceased will be taken to the respective mortuary. The hospital , hospice or nursing home will hand over the deceased person’s personal belongings. A signature will be required prior to release.
Relatives will be asked to contact a funeral director who will arrange to remove the deceased from the hospital or nursing home into the funeral director’s care.
Normally there is a form to be signed authorising the funeral director to take the deceased into his / her care. The deceased will eventually be placed in the chapel of rest at the funeral home to enable loved ones to pay their last respects.
If the death occurred within 24 hours of an operation or admission to the hospital, the death is usually reported to the Coroner or for deaths occurring in Scotland, the Procurator Fiscal.