If the deceased has passed away in hospital, in addition to the essential information on the first call sheet, the funeral director may also be able to, if appropriate, ask whether the funeral will be a burial or cremation.
Having this information whilst the deceased person is at the hospital can assist in the process of obtaining the Medical Certificates (Cremation 4 – Medical Certificate and Cremation 5 – Confirmatory Medical Certificate) in the event of a cremation. It is important that funeral directors know what authorisation (if any) is required by the hospital before leaving to bring the deceased into the care of the funeral home.
Hospital staff will inform the next of kin if they are not already with their loved one at the time of death. The hospital’s trained administrators or Hospital Bereavement Officers will help with information.