The funeral service is the culmination of the work that has taken place since the death occurred. Although this is only one of the many functions of the funeral director, to many people, the sight of a funeral cortege, is probably the one most associated with the work of the profession.
The majority of the public will not have seen the many hours of planning and organising done by the funeral director to incorporate all the wishes of the deceased person and their family. Therefore, because the funeral service itself is the funeral profession’s most public face, it must be perfectly planned and executed with precision. The conductor, drivers and bearers may not always be part of the same team, but they must show the teamwork of a group that works together every day.